Question about Holdem Removals

If I pack my own boxes, are they insured if something breaks?

Asked by Daniel on 4 November 2026

1 answer

Alexander Bruce

Alexander BruceMovingCost.co.ukAccepted answer

4 November 2026

No. Holdem’s insurance terms exclude boxes you pack yourself, along with jewellery, money and documents, and anything left inside wardrobes, drawers or appliances unless Holdem packed it. For items Holdem does pack, liability runs up to £25,000 per consignment if you declare a value in advance, or £40 per item if you do not, and claims must be made in writing within 7 days of delivery. If you have anything fragile and valuable, either let them pack it or declare its value in writing before the move.

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